UI Online：Certify for Continued Benefits Using UI Online
Welcome to UI online, your fast convenient and secure way to certify for continuing unemployment benefits and manage your claim. Today we’ll walk you through one of the biggest features of UI online certifying for your continuing benefits. There are two ways to certify for continuing benefits, by UI online or UI online mobile.
We will demonstrate how to certify for continuing benefits using UI online in order to certify for continuing benefits. Using UI online, you first need to register and create a UI online account. If you haven’t created an account yet, view UI online overview and registration which will assist you in creating your UI online account.
After creating your account, login using your UI online username and password. After logging in, check the notifications section. When you have weeks that are ready to be certified, you’ll see the certify for benefits button. Be sure to submit your certification by the specified date. Failure to certify timely may affect your eligibility for weeks if not. A message will display instead advising you when to check back.
To get started, select the certify for benefits button, next you’ll see the certify for benefits page which provides information about the certification process as well as some useful resources for your reference. When you’re ready select the certify for benefits button to begin certifying for your continuing benefits. Most customers certify for continuing benefits two weeks at a time. If you have multiple weeks that need to be certified, you’ll start with the oldest week.
First at the top of this page, you’ll notice a progress bar. This lets you know where you are in the certification process. In this example, we are currently certifying for continuing benefits for week 1. You will also notice that each certification question has the help icon. If you are unsure on how to answer any of the certification questions, select the help icon for more clarification.
You’ll start with question 1 and there will be a total of 6 questions to answer. These are the same questions found on the paper. Continue completing claim form. Note if at any time while you are certifying for continuing benefits. If you decide to leave the page, you’ll receive this warning message and you will have to restart the certification process again. However if you want to continue, select the stay on page button, once you have answered all the questions, select the next button to continue.
If further information is needed to help, process your certification. You’ll be provided with clarification questions like the one shown on the screen in order to help the EDD determine if you meet the eligibility requirements. Let’s briefly go over a few types of clarification questions.
You might see when you select YES for question 1 which asks where you too sick or injured to work. You’ll be required to answer clarifying questions like the ones shown. If there is any question on whether you are eligible for payment or not, you may be contacted by a representative or a phone. Appointment will be scheduled and you’ll be notified by mail.
Here’s another example when you select yes for question 2 which asks if there was any reason other than sickness or injury that you could not have accepted full-time work. Each workday you’ll be required to answer clarifying questions like the ones shown on this screen. When you answer yes to question three which asks if you look for work, you’ll be presented with this optional screen that you can use to document your work.
Search efforts although you’re not required to complete this screen. We encourage you to use this helpful tool since the information you enter here can be retrieved later at any time simply by accessing your certification record. If you do not wish to use this helpful tool, go ahead and select the next button to continue with the certification process.
When you select yes for question 4 which asks whether you refuse any work, you’ll be required to answer clarifying questions like the one shown on this screen. When you select yes for question 5 which asks if you began attending any kind of school or training. You’ll be required to answer clarifying questions like the one shown on this screen. When you select no for question 6 which asks if you work or earn any money.
Whether you’re paid or not, you’ll be required to answer this follow-up question regarding other types of income. Review the different types of income and select yes or no to indicate whether or not you’ve received any of the income listed.
In cases where you received a certain type of income that isn’t listed and you’re not sure if it needs to be reported, go ahead and select yes. After making your selection, select the next button to continue you. When you select yes as shown on the previous screen, you’ll be presented with these additional questions and will need to provide a narrative description of the type of income you received.
Answering these questions will help the EDD determine whether or not the income you received is deductible from your weekly benefit payment. If the income you received isn’t listed select not listed from the income type drop-down menu.
After entering the required information, select next to continue. We’ve completed week one. Let’s start with week two. For week two, you’ll follow the same steps as shown for week one except here. You’ll notice two additional questions at the bottom.
You can request that federal income tax be withheld for both weeks or update your contact information if needed. After answering the questions, select next to continue. You’ve almost done once you answer all the certification questions.
It’s time to review your answers for accuracy. Read the acknowledgement section below. This is important because submitting false information or withholding facts can result in a denial of benefits and penalties. If everything is correct, select the acknowledgment.
Check the box and enter your zip code then sign your electronic signature. That means you have read and understood the acknowledgement statement. If you need to make changes to any of your answers, simply select the previous button to go back to any of the previous screens.
When you are ready, select submit. Select submit finalizes and complete the certification process for these weeks. Congratulations! You have successfully submitted your certification to the EDD.
When you see this screen with your confirmation number, you should save this number for your reference or select the confirmation link to print a copy for your records. If you have additional weeks that are available to be certified, click the return to certify.
For benefits button, to repeat the process and keep in mind. You can only certify for two weeks at a time regardless of the number of weeks available. For example if you have four weeks available for certification, you will need to complete this process two times for added convenience.
You may access electronic copies of your submitted continue claim certifications any time by selecting claim history from the main menu. The claim history screen provides an overview of all the weeks you have certified for additional details for a specific week locate the desired week and select the certification link.
You can also view a copy of your certification confirmation detail screen which includes your answers and the clarifying information that you provided.
You may print a copy by selecting the print button or exit the screen by selecting the close window button. We hope you have found it helpful in certifying for your continuing unemployment benefits in a fast convenient and secure way online.
We invite you to visit our ETD website and view other instructional videos available to learn more about many different benefits and conveniences of using UI online.